All bookings must be made, amended and cancelled on-line using our 24/7 on-line booking system:
www.bookwhen.com/mgstudio.
Bookings can be made 10 weeks in advance and cancelled or amended
on-line up to 12 hours prior to each class.
All classes operate to a weekly schedule as set out on our on-line
booking system. Interruptions to the weekly class schedule is
reported on the home page of our website:
www.mgstudio.co.uk.
We reserve the right to cancel or reschedule classes due to
circumstances outwith our control and will give as much notice as
possible to cause minimum disruption to your group fitness
experience with us.
If a class is fully booked, please add your details to the waiting
list as places do become available on the day.
Everyone on the waiting list will receive an automated e-mail
advising of an available place.
It is then a case of first to click on the link will be admitted to the class.
All
classes must be cancelled on-line using the e-mail link generated at
the time of booking.
Classes cancelled within 12 hours of the start of a class may incur
a cancellation fee equivalent to the on-the-door fee applicable on
the day of the class.
All classes attract an on-the-door fee of £5.00 per class regardless of
duration or exercise programme.
Each of our classes has been designed to maximise your time
spent in the class and provide competitive and effective value for
money.
Class passes are available to pre-pay your classes and save on
carrying cash to classes.
'fit4all' class passes are
available in 5 or 10 class bundles, where the 5 class pass saves you
50p on the door fee and the 10 class pass saves you £1.00 on the
door fee.
Seasonal offers may also be available for limited periods and will
be advertised at class, on our website and communicated via Facebook
and e-mail.
Incentives are also available for regular and established customers
booking classes on a frequent basis.
We provide equipment to ensure you can take part in your first month of classes, at a £1 per class hire fee.
Thereafter you can buy authentic class equipment from us at competitive prices and with complimentary class incentives.
All equipment that you bring into classes must be in accordance with the restrictions imposed by the class designers and their health and safety requirements.
Our instructors are trained in First Aid in the workplace.
Keeping us updated of changes to your health and emergency contact
details will help us attend to any incidents during our classes.
Please ensure you key your e-mail address accurately as our system does not verify e-mail addresses.
You receive a confirmation e-mail once your booking has been
accepted.
If you do not receive an e-mail confirming your booking, please
contact us to check that you are booked in.
We require an independent emergency contact number from you in the
event that you are unable to continue a class and need to be taken
home.
Please ensure that your emergency contact details are up to date.
Prior to exercising with us for the first time, all new members must complete a PAR-Q form and be screened by one of our instructors.
Periodically all members will be required to complete a PAR-Q where their personal information changes or we are required to implement statutory changes to the data captured as directed by the Data Protection regulations in force.
The PAR-Q can be downloaded here.
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